Careers Home / Jobs /

Epic / CarePATH Application Coordinator ADT

Job ID: 4650888
Updated: December 3, 2018
Geographic Location: HomeOffice
Department: Administration
Full/Part Time: Full-Time
Shift: Days
Standard Hours: 40
Apply for this Job

Job Summary

Job Summary

EPIC Application Coordinators are responsible for achieving in-depth knowledge of the software application and are very knowledgeable about the policies, procedures and business operations. They conduct regular day-to-day communication with installation team, review the software, analyze business operations, and work with vendor, Subject Matter Experts and end users to tailor the system to fit your organization’s needs. On an as needed basis, they perform in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of software application. This role supports all medical records and coding departments throughout Mercy Health. This encompasses build, maintenance, and support of the following Epic Applications: Grand Central and Prelude. 

As an Epic Application Coordinator, you will work directly with clinical and office staff to build, maintain and support clinical systems that drive hospital operations and support safe, effective patient care and processes suitable for computer applications. You willconfigure our EPIC training software, helping to transform the way in which we provide care to the communities we serve. You will apply your creativity and problem-solving talents as you discover and design solutions for a broad array of issues, from performing optimizations and software upgrades developing configurations to improve efficiency and patient safety.

Job Responsibilities

  • Establishing change control procedures for the system.
  • Troubleshooting problems or questions from users.
  • Prioritizing and implementing system updates and changes.
  • Thoroughly reviewing, analyzing and testing each new release.
  • Working with users on the sharing of data, category lists, etc.
  • Setting standards for naming and numbering conventions and security classifications.
  • Understanding and investigating user choices.
  • Analyzing data conversion needs.
  • Assisting trainers during user training.
  • Other related responsibilities as needed.

Position Criteria

  • Undergraduate degree in Healthcare related field preferred with experience in Health Information Systems
  • Demonstrates thorough understanding of information systems, policies and procedures, including application support, operating systems, databases and related IT areas.
  • Ability to research, organize, analyze and synthesize data to support effective decision making, as well as work within tight deadlines.
  • Excellent problem-solving, project management, communication and follow-up skills.
  • Ability to travel to CHP regions as necessary.
  • Ability to become certified in Epic software application.

Shift and Job Schedule

Day shift, 8:00 a.m. to 4:30 p.m.

Full-time, 40 hours per week

Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.


About Us

This position will be a part of the Epic revenue cycle team supporting Ensemble Health Partners - a wholly owned subsidiary of Mercy Health. Ensemble Health Partners specializes in providing revenue cycle solutions and creating real value for its clients by building relationships, reducing revenue cycle spend and delivering exceptional results. Ensemble partners with hospitals across the United States to make real and lasting improvements that impact the bottom line.


JOB ID/Keyword Search