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Pre Arrival Rep

Job ID: PREAR01167
Updated: April 19, 2018
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The Pre-Arrival Representative is responsbile for interviewing patients to obtain financial and demographic information. The Representative is responsible for initiating and or notification to insurance carrier obtaining verification of benefits. In addtion, the Representative manages patient accounts until they are resolved by verifying eligibility and benefits for all inpatient/outpatient services and ensures that hospital precertification information is faxed/scanned/updated daily. The Representative works with patients or guarantor to set up payment arrangements and provides the estimate of what payment is due for admitting staff to aid in up front collections. Finally the Representative must notify management of admissions requiring ongoing review and works closely with physician's office to ensure procedures have been authorized and initiated.

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