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Manager Patient Access, Full Time- St. Charles

Job ID: 4664204
Updated: June 18, 2018
Geographic Location: 
Department: Patient Access Registratn
Full/Part Time: Full-Time
Shift: Days
Standard Hours: 40
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Job Summary

This position is located onsite with Mercy Health, a client of Ensemble Health Partners. To learn more about Mercy, click the link below to apply.

Job Summary:  Under the supervision of the Regional Director of Patient Access, the Manager is responsible for directly managing the operations for the admitting, registration and cashiering departments at the acute care locations. This person must be very active within the management team at the acute care location, as the admitting / registration departments drive all other processes within the hospital. So ensuring high levels of accuracy, team work and customer service are imperative. This person must be highly professional, demonstrate strong leadership and communication skills and skilled in successful change management. The manager is responsible for his/her budget and must work within given resources. This person is responsible for the coaching and development of all staff performing these functions and must ensure that the department remains in compliance with all departmental, institutional and regulatory policies applicable to these functions. Providing excellent service to all customers is a high priority, while also promoting and driving high quality work to promote a healthy revenue cycle. The manager must also work to promote an energized and motivating environment for the staff in order to effectively accomplish the departmental and organization objectives.

Specialized Knowledge and Skills:

Professional and working knowledge of Healthcare access process; Staff training experience; Access information system knowledge. HBOC knowledge is a plus.  Medical terminology a plus. Ability to handle sensitive and confidential information according to internal policies.

Education:

Bachelors Degree or equivalent work experience required.

Experience:

Minimum 2 - 3 years management experience in healthcare industry.  Patient Access experience preferred. Experience with Windows a must.

Hours

Full-time, 40 hours per week, days, 8:00 a.m. to 6:00 p.m.

Holidays,  weekends,  afternoon and night hours as needed.

Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

About Us

This position will be a part of the revenue cycle team at Ensemble Health Partners - a wholly owned subsidiary of Mercy Health. Ensemble Health Partners specializes in providing revenue cycle solutions and creating real value for its clients by building relationships, reducing revenue cycle spend and delivering exceptional results. Ensemble partners with hospitals across the United States to make real and lasting improvements that impact the bottom line.

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