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Vice President - Revenue Recovery

Job ID: VICEP01285
Updated: July 31, 2018
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Job Description:

The Vice President, Revenue Recovery will be responsible for assembling and leading a high-performing team, deploying a customer-centric approach to the revenue recovery components, enabling Ensemble to achieve its overall strategic and financial goals. Vice President will report to the SVP of Revenue Recovery. The Vice President is responsible in overseeing multiple clients and their account strategy to ensure that the expectations are met. The Vice President will be responsible for the overall results for the respective client, as well as, translating results to client leadership. The role will also facilitate communication with Senior Leadership, the revenue cycle service center and departments at the client site, to ensure that trending issues are root caused and corrected upstream in the patient account process. This role will vet trended results and provide cash forecasting for budgeting. The Vice President may act as the first or second tier point of contact for the client for all revenue cycle related requests.

Job Description Summary:
  • Develops long-range strategic plans for systems and processes that support a high performing, patient-centered revenue cycle.
  • Leads initiatives to resolve problematic trends and process questions to resolve difficult account issues as needed.
  • Manages meetings with client leadership for metric, performance and review.
  • Develops strategies to identify root cause surrounding client issues and concerns and works with revenue cycle or onsite leadership at client site to create processes to address those issues and potential improvements.
  • Oversees the daily results of client metrics.
  • Maintains strong understanding of revenue cycle metrics and leads team in building plans to support operational departments to achieve best practice performance through strong analytical capabilities, process improvement identification, and technology enhancements.
  • Demonstrates working knowledge of all facets of insurance claim filing requirements and regulations, as well as, assigned departments requirements and procedures.
  • Develops strategy to impact poor performance and directs the implementation and client buy-in for recommended solutions.
  • Exhibits strong problem solving and verbal and written communication skills, demonstrates the ability to manage conflict, and has a working knowledge of revenue cycle operations.
  • Collaborates with various revenue cycle departments to obtain innovative initiatives to achieve optimal results.


A Successful Candidate Possesses:
  • Five - ten years of experience leading revenue cycle operations strategically and tactically.
  • Bachelors degree required. Graduate degree preferred.
  • Experience with various healthcare host systems - Epic, Paragon, Meditech, HMS preferred.
  • Strong operational and financial management skills, including the ability to analyze and resolve issues.
  • Complex knowledge of the impact of revenue cycle and accounts receivable management upon operating performance.
  • Strong communication skills and ability to establish effective working relationships with key internal and external customers.
  • Leadership skills to motivate cross-department team performance toward excellence.

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