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Supervisor Pre-Access

Job ID: 4668593
Updated: October 16, 2018
Geographic Location: 
Department: Financial Clearance
Full/Part Time: Full-Time
Shift: All
Standard Hours: 40
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Job Summary

The Supervisor of Pre-Access is responsible for supervising the centralized pre-access department and is responsible for performance and effectiveness of these departments. The Supervisor will be responsible for the coaching and development of all staff performing these functions and assisting in implementing short and long-term plans and objectives to improve customer service and collect quality information. As a subject matter expert, this person must provide leadership and contribute to the revenue cycle and organizational goals and is responsible for meeting the mission and goals of the organization, as well as meeting the regulatory compliance requirements. The Supervisor of Pre-Access will work closely with the Manager of Scheduling to align policies and processes across the entire organization.

Daily Duties:

Supervises daily activates of centralized Pre-Access staff. Staffs are responsible for selecting accurate medical records for patient safety, scheduling appropriate procedures based on physician orders, providing proper patient instructions, pre-registering patients, obtaining and validating demographic and insurance information, working with insurance companies and/or physician offices to complete insurance authorization requirements to secure payment, and providing excellent customer service.

 Ensures adherence to departmental budget. Prepares monthly reports as requested. Establishes departmental goals with the staff to optimize performance and meet budgetary goals while improving operations to increase customer satisfaction and meet financial goals of the organization.

 Collects, interprets and communicates performance data using various tools and systems, while also using this data to make decisions on how to achieve performance goals. Works with internal and external customers to make key decisions, impacting either the organization as a whole or an individual patient. Works closely with ancillary departments to establish and maintain positive relations to ensure revenue cycle goals are achieved.

Performs other duties as assigned.

Shift and Job Schedule

Full-time, 40 hours per week, all

Rotating Saturdays Required

Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

 

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About Us

This position will be a part of the revenue cycle team at Ensemble Health Partners - a wholly owned subsidiary of Mercy Health. Ensemble Health Partners specializes in providing revenue cycle solutions and creating real value for its clients by building relationships, reducing revenue cycle spend and delivering exceptional results. Ensemble partners with hospitals across the United States to make real and lasting improvements that impact the bottom line.

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