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Lead, Revenue Recovery

Job ID: LEADR01378
Updated: December 4, 2018
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The Lead will support the Director of Revenue Recovery in the direction and development of department team members, and will report to the Director of Revenue Recovery. The Lead will be responsible for assisting the RR Specialists and RR Representatives with problematic claims and questions regarding processes. Duties include managing the daily work-flow of the department, monitoring progress to identify trending issues and developing training and processes to address these issues. The Lead, Revenue Recovery will also hold huddles to efficiently cover new or evolving training focuses to encourage and develop team members. They will be responsible for overseeing progress on the floor and monitoring the worked accounts for quality assurance. The position will also manage assigned associate's time management and approval of time cards for payroll processing.

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